You have been kicked out due to unexpected customer behavior

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Many users are deleted from the game with the following error message in Roblox. They want to see what it is and how they can fix it.

Disconnected
You have been kicked out due to unexpected customer behavior.
(Error code: 268)
Let

So if you want to solve “You have been kicked out due to unexpected customer behavior”Then go through this article as all possible solutions are mentioned here.

What causes the “You have been kicked out due to unexpected customer behavior” error message?

If you see the error message in question, don’t assume that someone has intentionally kicked you out. Instead, there are many reasons that can cause this problem. Sometimes the problem isn’t anyone’s fault, it’s just that the ROBLOX server is under maintenance and the only thing you can do is wait for the process to complete. We have discussed this reason later in this article.

Other reasons include corrupted game files or a third party application interfering with your program. We’ll see what you need to do in both cases. But sometimes the problem is your fault. If you are using an interfering cheat engine or operating software, you will be banned from the game and sometimes even blacklisted.

How do I fix error code 268 on Roblox?

Error code 268 on Roblox comes with the error message “You have been kicked out due to unexpected customer behavior”. So the ways to fix them both will be exactly the same, just go through the solutions mentioned here and you will be able to fix the problem.

You’ve been kicked out due to unexpected customer behavior – ROBLOX

To repair the Roblox error code 268, You have been kicked out due to unexpected customer behavior, you need to update your computer first. Updating the computer will allow you to update even the drivers that can help you fix this problem. If the update is unsuccessful, try the following solutions.

  1. Check if Roblox Server is down
  2. Remove cheat software
  3. Troubleshoot in Clean Boot Mode
  4. Delete some files from application data
  5. Install Roblox from the Windows Store

Let’s talk about it in detail.

1]Check if Roblox Server is down

Before looking at the fixes, you better see if there is anything you can do about it or not. Use one of the fault detectors shown to see the status of the Roblox.com server, if it is down wait for the engineers to fix the problem. But if the server is up and running, move on to the next solution.

2]Remove cheat software

If you have a cheat or exploit app that you are using to gain an edge in a game, now is a good time to remove it. Roblox has released a new update that has a built-in detector and will remove you if you use any of the banned apps or tools. So if you have such app and you see the error message then you need to uninstall it. Follow the steps given to do the same.

  1. Open Settings through Win + me.
  2. Go to Applications> Applications and features.
  3. Look for the cheat app.
  4. For Windows 11: Click on the three vertical dots and select Uninstall. For Windows 10: Select the application and click Uninstall.

Wait for the process to complete, restart your computer, and try to log into Roblox again.

3]Troubleshooting in Clean Boot mode

Then your problem may arise because of some other program interfering with your game. You need to fix the problem in Clean Boot. In this you will disable all non-Roblox services and then continue to enable other 5 services at a time to reduce the number of possible culprits. Once you know which app is causing the problem, you can uninstall them and fix the issue.

4]Delete some files from the application data

According to many users, deleting some files from Roblox folder in app data fixed the issue. There are three XML files that need to be deleted and we’ll do the same.

Open To run through Win + R, paste the following command and click OK.

% application data%

Then go to Local> Roblox. You will see three XML files there, AnalysticsSettings, frm.cfg and GlobalBasicSettings_13. Just delete them. Then restart your computer, open Roblox and see if the problem persists.

5]Install Roblox from the Windows Store

If you installed Roblox from a location other than the Windows Store, you are not using UWP Roblox. You need to uninstall this version and reinstall the app from microsoft.com. After installing the app, launch it, sign in and see if the problem persists.

If you are using UWP Roblox and see the same error, try reinstalling the app and see if the problem persists.

That’s it!

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You've been kicked out due to unexpected customer behavior - ROBLOX


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