Microsoft Store not working on Windows 11: 8 fixes


The Microsoft Store is the place to get apps and more, but it might not work. Here are 8 ways to fix Microsoft Store not working on Windows 11.

the Microsoft Store on Windows 10 and 11 is where to install new Windows and Android apps verified by Microsoft. It’s also a central location to buy new games, movies, and TV shows.

There is a Microsoft Store icon on the taskbar by default – a single click opens it. However, if the Microsoft Store does not work on Windows 11 when you click on it, or if it freezes or does not open, you will need to investigate further.

If you’re having a problem with the Microsoft Store, you can fix it by trying one of the troubleshooting steps below.

Restart your PC

There are several reasons why the Microsoft Store may stop working on your Windows 11 PC. It could be a problem with the app itself or a problem with your system or network settings. If the Microsoft Store stops working for you, one of the quickest options to fix it is to restart Windows 11.

Restarting your system clears potentially conflicting application data and provides a fresh start. To restart your PC, right-click To start up button, select Stop or Log Out so what Restart.

Stop Windows 11 start button

Update Windows 11

There may be a pending update from Microsoft that is preventing the store from working. It’s important to keep your version of Windows up to date, and an easy way to do that is to manually check for updates.

To check for updates, follow these steps:

  1. Click it Start button and open Settings.
  2. In the Settings menu, press Windows Update at the bottom of the left list.Settings-Windows-Update
  3. Now click on the Check for updates button and install any available update. Note that a restart of Windows 11 may be required.


Disable User Account Control (UAC)

User Account Control or (UAC) can interfere with the proper functioning of the Windows Store, so you should disable it.

To disable UAC on Windows 11, follow these steps:

  1. Open the Start menu using the To start up button or the Windows key.
  2. Type uac and click on the best result.
  3. The UAC screen will launch – move the cursor to Never notify and click Okay.

never notify UAC

Once you click OK, you shouldn’t be prevented from opening the Microsoft Store and making purchases.

Clear Microsoft Store cache

Another simple solution is to reset Microsoft Store cache files, which saves you from having to restart your PC.

You can reset the Store cache manually by doing the following:

  1. hurry Windows key + R to launch the Course dialog box.
  2. In Coursetype wsreset and click Okay.wsreset-run
  3. A blank command prompt screen will appear while the store cache is resetting.wsreset-blank command prompt

After a few moments, the command prompt screen will disappear and the store should open automatically for you to use.

Change DNS to fix error “0x80131500”

A common error that appears when Windows Store is not working is 0x80131500. There are several ways to fix the error, including changing your DNS.

To change your DNS settings on Windows 11, follow these steps:

  1. On your keyboard, press Windows key + R to launch the Course dialogue.
  2. Type ncpa.plc and click Okay.Running Microsoft Store not working on Windows 11
  3. When the Network connections window appears, right-click your network adapter and select Properties.wifi properties windows 11
  4. Then highlight Internet Protocol Version 4 (TCP/IPv4) and click on the Properties button.TCP IP Network Properties
  5. Now select the Use the following DNS server addresses option and type an alternative.
  6. After entering your alternate DNS settings, click Okay to apply the changes.
  7. Click on Okay again to exit the Wi-Fi properties menu.

Check the time, date and region of your PC

When the Microsoft Store launches, it tries to synchronize its time zone with yours. If your PC’s time and date settings are incorrect, it may cause an error with Microsoft Store.

To verify that the time, date, and region settings are correct on your PC:

  1. Right click on the clock in the lower right corner of the screen and select Adjust date and time.

Microsoft Store time not working on Windows 11

  1. When the Date and hour The Settings section opens, check that the current time and date are correct and verify your time zone.

set the time automatically

  1. Scroll to Additional parameters section and click on the Sync Now button.

Time and date synchronization settings

Reset or repair the Microsoft Store app

Another thing you can do is reset the Microsoft Store app, which will clear its cache and other app data. You can also try to get Windows to repair the app without losing app data.

To repair or reset the Microsoft Store app, follow these steps:

  1. Click it Start button and open Settings.Windows 11 Startup Settings
  2. When Settings opens, click apps in the list on the left and Apps and features on the right.Microsoft Store not working on Windows 11
  3. Type Microsoft Store in the List of apps field.
  4. Click on the three-dot menu next to it and select Advanced options.find apps and features windows 11
  5. Scroll down on the right side, and under the Reset section, click the repair Where Reset.
  6. A reset will delete app data, while a repair will trigger an attempt to repair without losing data.reset or repair Microsoft Store app not working on Windows 11
  7. Note that if you initiate a reset, a message will appear so you can verify that you want to delete app preferences and other datareset microsoft store not working on windows 11

Run the Windows Store App Troubleshooter

If the Microsoft Store app is not working, you can run the troubleshooter to find and fix the issues.

To run the Windows Store Apps Troubleshooter, follow these steps:

  1. Open Settings and click on System > Troubleshooting.

troubleshoot Microsoft Store system not working on Windows 11

  1. From Troubleshoot screen, scroll down and click Other convenience stores under the Choice section.

Other convenience stores

  1. Now scroll down to Windows Store apps option and click the Course button.

Windows Store App Troubleshooter

  1. Wait for the troubleshooter to run diagnostics to analyze the issues and follow the on-screen wizard if anything is identified.

Diagnosing Windows Store apps

Using the Microsoft Store on Windows 11

The Microsoft Store might not be the most popular way to get apps on Windows. However, if the Microsoft Store is not working on Windows 11, one of the steps above should relaunch it. Whether you need the latest game, app, or movie, you’ll want to fix it before you can continue.

If you’re a fan, you might want to consider forcing Windows 11 to only install apps from the Store, which can help prevent malware. It’s not just for Windows apps, you can also run Android apps on Windows 11.

If you’re new to Windows or aren’t using Windows 11 yet, learn about the Microsoft Store on Windows 10 and how it works.


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