Language bug: iTunes 12.12 crashes on Windows

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The latest update for iTunes for Windows poses significant problems: version 12.12.0.6 crashes after startup or refuses to work, as reported by affected users. An error message in English then indicates that files are supposed to be missing and prompts you to reinstall (“iTunes cannot run because some of its required files are missing. Please reinstall iTunes”).

However, you can save yourself the reinstallation of iTunes version 12.12: The problem is obviously linked to the language setting chosen for Windows: If the operating system is used in the language “English (United States)”, iTunes 12.12 works without problem, which is why the bug was apparently not discovered by Apple in time for release. In other languages ​​like German, Italian, Spanish, French and even “English (UK)”, however, iTunes crashes or at least cannot be run. as users found out on the Apple Support Forum, among others.

Apple now seems to have partially reacted to this: in the Microsoft Store, it is currently listed as ‘not available’ for some Windows 10 users, but for others, the update was automatically installed by the store on Wednesday at noon, so that iTunes can not be used anymore is.

If you have already installed iTunes 12.12, you can now try to revert to an older version and use the installer from Download Apple directly or use Apple’s software update in older versions of Windows (if available).

If the downgrade fails or the problem persists, the Windows system language may be temporarily changed to English (United States) in the language system settings as an emergency workaround. Then you can at least use iTunes again to do a local backup and then install iOS 15 or iPadOS 15 wired. Apple will likely provide another update for iTunes 12.12 in the foreseeable future that fixes the language bug.

No more Macs and me

No more Macs and me


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