Several Hyatt properties in the United States are now integrating hotel room keys with Apple Wallet so people can unlock their rooms by tapping their iPhone or Apple Watch, Hyatt said in a press release Wednesday (December 8). .
The top six participating U.S. sites include Andaz Maui at Wailea Resort, Hyatt Centric Key West Resort & Spa, Hyatt House Chicago / West Loop-Fulton Market, Hyatt House Dallas / Richardson, Hyatt Place Fremont / Silicon Valley, and Hyatt Regency Long Beach.
Hyatt is the first hotel brand to integrate room keys into the Apple portfolio. Guests can use their iPhone or Apple Watch to unlock their room as well as keycard-protected common areas like gyms, swimming pools, and elevators. No app is needed.
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âLike everything we do at Hyatt, our approach to technology always includes listening to our customers and members. We have heard that they want access to be almost instantaneous. Room keys in Apple Wallet are a simple, convenient and secure room key option for our customers when traveling, âsaid Julia Vander Ploeg, senior vice president of Hyatt and global head of digital and technology, in the press release.
Vander Ploeg added that integration with Apple Wallet is a âgame-changing digital experienceâ that will drive change forward.
âMany consumer technologies are moving through a ‘tipping point’ that is driving a shift in adoption. We believe our collaboration with Apple on this new approach to room keys in Apple Wallet can be just that, âshe said.
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After testing at all six properties, the technology is expected to launch into Hyatt’s global portfolio. Hyatt also offers a digital key in the World of Hyatt mobile app.
ASSA ABLOY Global Solutions door locks and its cloud-based Vostio Access Management solution support Hyatt room keys in Apple Wallet. Vostio provides the digital key information which is transmitted securely to the guests’ iPhones and Apple Watches according to the version.