iPhone users complain that Apple Music docks, starting their other apps – TechCrunch

0

An Apple Music bug has some iPhone owners confused. According to various reports, the Apple Music iOS app installs directly to the iPhone dock while downloading, instead of the phone’s home screen. It also removes other apps that users had set up in their dock and takes their place, which apps wouldn’t normally do. Some iPhone owners also found that the bug caused Apple Music to impose itself as the default music service for Siri requests, even though another service had already been configured for it, such as Spotify.

It’s unclear how widespread the bug is at this time, as we’ve tested it internally with mixed results.

However, we’ve seen the dock issue occur on different versions of iOS 15, old and new, so it doesn’t seem to be related to any recent iOS update. It has also been seen impacting different iPhone models.

We weren’t able to replicate the Siri change, but we’ve heard from others who said they were impacted by this aspect.

An iOS developer Kevin Archer first spotted the strange behavior of Apple Music and posted a video on Twitter that showed the app overtaking the dock position on his iPhone where the Spotify app was. But our subsequent tests indicate that the bug does not specifically target Spotify or other third-party music apps.

We found that the Apple Music app replaced all sorts of apps that were in users’ docks, including first-party apps like the built-in Camera app, as well as other third-party apps, like Twitter. Another developer, reply in Twitter feednoted that Apple Music also removed Apple’s Safari app from their iPhone dock.

While some would say there’s reason to be wary of a self-preference shift like this – after all, Apple once ranked its own apps high in App Store search results and App Store graphics – in this case, the case for it being a bug is a strong one, given that it doesn’t impact all users equally.

And while Apple surely wants more subscribers to its Apple Music service, it’s hard to imagine Apple being willing to override established consumer preferences and the way they’ve customized the layout of apps on their iPhones. to succeed. It’s a bad consumer experience. Also, if Apple was trying to be sneaky about moving users to Apple Music, it probably wouldn’t try something as obvious as putting its app directly to the dock instead of other apps.

That said, it didn’t take long to Tim Sweeney, CEO of Epic Games to make the case for Apple rigging its own platform. Epic, of course, is embroiled in a heated antitrust lawsuit with the tech giant, which is now on appeal.

In a TweeterSweeney said he checked the behavior on iOS 15.4.1, noting that Apple Music replaced its Spotify app and linked to a 2019 tweet featuring a similar consumer complaint.

Still, this kind of bug could get more attention if not fixed soon, as it clashes with antitrust laws that could soon dictate Big Tech companies can’t give preference to their own. products and services on their platforms. Apple, in other words, will have to confirm that the problem is indeed just a bug and that it is working to fix it.

Apple was asked to comment.

Share.

About Author

Comments are closed.