Fix Xbox game error 0xa3e903ed on EA Play app on Windows 11/10



If when you try to install a new game through the EA Play application on your Windows 11 Where Windows 10 PC, but you get the Something unexpected happened error prompt with Xbox error code 0xa3e903ed, then this article is intended to help you with the most suitable solutions that you can try to resolve the issue successfully.

Something unexpected happened.
Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. It can help.
Error code: 0xa3e903ed

Xbox game error 0xa3e903ed on the EA Play app

If you are facing this issue, you can try our recommended solutions below in no particular order and see if that helps resolve the issue. Xbox game error 0xa3e903ed that occurs in the EA Play app on your Windows 11/10 gaming platform.

  1. Restart the PC
  2. Check the status of the EA server
  3. Log out and log back in to your profile
  4. Make sure your Xbox account is linked to a valid EA Account
  5. Reset Microsoft Store
  6. Uninstall and reinstall the EA desktop app

Let’s take a look at the description of the process involved regarding each of the solutions listed.

1]Restart the PC

As shown on the error prompt, you can restart your PC and then see if the Xbox game error 0xa3e903ed that occurs in the EA Play app on your Windows 11/10 gaming platform is fixed. Otherwise, try the next solution.

2]Check the status of the EA server

This error can be caused by an intermittent internet connection to the EA server. In this case, you can check the status of the EA server for Xbox. If the server / website is down, there is nothing you can do but wait and try again later as suggested in the error prompt.

On the other hand, if the servers are online but the error is not fixed, you can troubleshoot network and internet connection issues on your Windows 11/10 device to resolve connectivity issues. You can also try the full internet repair tool if your computer cannot connect to the internet at all. Also, depending on your internet device, refer to the instruction manual or search online with your preferred decision engine on how to turn your modem or router off and on, as appropriate.

3]Log out and log back in to your profile

This solution requires you to sign out of your profile on the EA Play app, then wait a minute, and then sign back in. Once you have logged out and logged in again, the system should then recognize that you are using Xbox Game Pass and allow you to install the game through EA Desktop on your Windows PC.

4]Make sure your Xbox account is linked to a valid EA Account

This solution requires you to make sure your Xbox account is linked to a valid EA Account.

To link your Xbox / Microsoft account to your EA Account on your Windows 11/10 gaming PC, follow these steps:

  • Log in to your EA desktop app.
  • Click on To meet friends.
  • Select the Import friends tongue.
  • Select the Xbox Link then add your details.

If you get an error saying that your Microsoft account is already linked, follow these steps:

  • Go to
  • Log out if you are already logged in.
  • Then go to the login screen.
  • Click it Xbox live button under Log in using your account.
  • Go to My account.
  • Click on Change or recover the password.

To note: Make sure you have access to the account associated with this email. In case you forgot your account password, you can go to Origin, click on Forgot your password to go through the password reset process.

  • Now go to
  • On the EA Customer Portal, click Connections.
  • Unlink your Xbox Live account listed there.
  • Finally, repeat the previous 4 steps above to link your account again.
  • Restart the EA desktop app.

If the error reappears when you try to install the game again, you can try the next solution.

5]Reset the Microsoft Store

Some PC gamers were able to resolve the issue by contacting Xbox / Microsoft Support and following the suggestion to make sure Windows is updated and then reset Microsoft Store.

6]Uninstall and reinstall the EA Desktop application

This solution requires you to uninstall the EA Desktop app (preferably use a third-party software uninstaller), restart the PC, and then download and reinstall the latest version of the EA Desktop app on your Windows 11/10 PC.

Any of these solutions should work for you!

Similar article: Something unexpected happened Error code 0xa3ea00ca in EA Play

How do I fix my Xbox error code?

Depending on the Xbox error code you received, some Xbox error codes may be fixed by following these instructions: Turn off your console, and then unplug the power cord to make sure the console is completely turned off. Wait 30 seconds, then reconnect the power cord. Press and hold the Pair and Eject buttons on the console, then press the Xbox button on the console.

What does error code 0xa3ea00ca mean?

If you have encountered the error code 0xa3ea00ca on your Windows 11/10 PC, it just means that there was an error installing or uninstalling the software on your device. To resolve the issue, among other possible fixes that you can try, you can contact Xbox Support if you believe EA Support won’t be able to resolve the issue.



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